Configuring 3CX App For Windows With Calncall

Below are the steps to configure a SIP account, if you do not have an account you can purchase one from our website.

1. Download the 3CX App for Windows http://www.3cx.com/voip/softphone/ and install it.

 

 

2. Click on “Create Profile” on the popup window.

 

* Or if you miss the popup window, Click on the menu button > “Account“.

 

 

3. On the “Accounts” tab, click on “New” and open “Account Settings“.

 

 

4. Enter the following information.

 

  • Account name: CalnCall
  • Caller ID: your DID Number
  • Extension ID: Calncall SIP Username (e.g. XXXXXXXX)
  • Password: SIP Password
    I am out of the office – external IP: siptrunk.calncall.com

5. Then click OK

 

6. Click OK until the end and you’re done. You should see the status of Calncall SIP in 3CX to be “On Hook”.

 

**To make outgoing calls, follow this standard:

For Overseas:
00+ < country code > + < area code > + < destination >. For example, if you are calling a China number XXXXXXXX, China code is 86 so key in: 0086XXXXXXXXX and call.

For Singapore:

< country code > + < area code > + < destination >. For example, if you are calling a Singapore number XXXXXXXX, key in: 65XXXXXXXX

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